FAQs

Shipping & Delivery

Only domestic (US) shipping available. Products ship on Tuesday, Thursdays, and Saturdays via USPS or UPS. Tracking information will be provided via email from the applicable carrier.

***LOST or STOLEN PACKAGES***

UPS is preferred carrier. If your package has been confirmed via UPS delivered and you did not receive it, please notify AnointedlyChic immediately to initiate a dispute on your behalf. If your package has been confirmed via USPS as delivered, and you did not receive it please file a claim with USPS. Anointedlychic is not responsible for packages marked delivered via USPS.  During holiday peak season October- January, UPS is only available carrier.

Cleaning Bags (i.e. Neon/Light Colored Bags)

Avoid wearing jeans or clothing with strong dyes with neon/light colored bags. To clean bags, spray with fabric stain remover and dab with white cloth using warm water (do not scrub).

Refund/Exchanges

All sales are final (no refunds or exchanges).

Sweater Order Policy

Turnaround 2-3 weeks. Payment must be received in full within 24 hours after order confirmation email. Patterns are not followed therefore color palette may differ.

Pre-Orders/Restock

There are no pre-orders or custom request for handbags at this time. Because AnointedlyChic does not follow patterns, there is no such as restock. Every bag is different and similar styles/colors may become available. 

Mystery "JackPot" Sundays

Applicable announcement Sunday's the mystery jackpot will reveal 1-2 bag styles. Only 5 bags will be available to purchase. As patterns are not followed, the mystery jackpot items will not be the same color palettes but have similarities. All mystery jackpot items will take approximately 3-4 weeks.

 AnointedlyChic Loyalty Program

This page is only accessible to those that meet the criteria. Once eligible an email will be received with a password to access the page.

Privacy Policy

What we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

AnointedlyChic is hosted on Shopify Inc. Shopify Inc. provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you have any questions, please email anointedlychicdesigns@yahoo.com